We want you to feel confident in every purchase. This policy explains when and how you can request a refund for a course or package bought on VietRica.
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7-day money-back guarantee — You may request a full refund within 7 days of your purchase, as long as you have completed less than 20% of the course.
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How to request — Open your Billing & Invoices page, find the order and use the refund link, or email our support team with your order number.
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Processing time — Once approved, your refund is returned to the original payment method within 5–10 business days.
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Not eligible — Requests made after 7 days, courses completed beyond 20%, and certificate or one-time service fees cannot be refunded.
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Still have questions? Contact our support team at any time — we are happy to help.